Auto repair & car care
Brake jobs, oil changes, tire swaps, and "is my car ready yet?" Your agent quotes service prices from your menu, requests drop off times, and captures the year, make, and model with every job.
Solutions
Built for businesses where every call counts
If your day is appointments, orders, and "just one quick question", your phone and inbox are where business is won or lost. Here's what Sanma takes off your plate, by industry.
Dental & clinics
A front line that never puts a patient on hold
Prices, hours, insurance basics, directions, and reschedule requests are answered while your team is with patients. New-patient enquiries become messages with a callback number, never lost on a voicemail.
- ✓Quotes treatment prices from your fee list
- ✓Takes reschedule requests with patient details
- ✓Reminder calls that respect consent and calling hours
Example conversation
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Lumen DentalRia, AI agent
Do you take Delta Dental? And how much is a checkup?
We see lots of Delta Dental patients, and the team will confirm your exact coverage before your visit. A checkup with cleaning is $95 without insurance.
My son is 7. Do you see kids too?
We do! Kids' checkups are $65, and our hygienists are wonderful with nervous little ones.
Could we both come in on a Saturday?
Saturdays fill up fast, so I've asked the team for two back-to-back slots. They'll call you this afternoon to confirm.
Restaurants & cafes
Take the order while the kitchen is flying
Phone and chat orders are taken against your real menu, read back with the exact total, and confirmed before they reach the pass. Catering and large-party questions go straight to you.
- ✓Orders built only from your menu
- ✓Items and total read back before confirming
- ✓Rush-hour calls answered on the first ring
Example conversation
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Ember KitchenOlivia, AI agent
Can I get a large margherita and a tiramisu for pickup?
Of course: large margherita $18 and tiramisu $8, so $26 plus tax. Shall I confirm it for pickup?
Can you make the pizza half pepperoni?
Sure, half pepperoni is +$2, so that's $28 plus tax. What name should I put it under?
Priya. How long will it be?
Thanks, Priya! It'll be ready in about 20 minutes. Your order is confirmed, see you soon!
Salons & spas
Bookings and prices, answered mid-appointment
"How much is a balayage?", "Do you have Saturday?", "What's your cancellation policy?" Your agent answers from your service list and policies, and captures booking requests with names and numbers.
- ✓Service prices quoted exactly as listed
- ✓Policies answered in your own words
- ✓Unanswered questions listed for a quick weekly review
Example conversation
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Juniper SalonMia, AI agent
How much for a cut and color?
A cut is $55 and full color starts at $120; your stylist confirms the color price when you book.
What's your cancellation policy?
Just let us know 24 hours ahead and there's no charge. Later than that, it's 50% of the service.
Okay. Could I book with Jess next week?
Lovely choice! I've asked the team for Jess's openings next week, and they'll text you the options today.
Home services
Every lead answered while you're on the job
Plumbers, electricians, cleaners, and HVAC teams can't answer the phone from under a sink. Sanma captures the job details, quotes your standard callout rates, and flags emergencies to you immediately.
- ✓Job details captured clearly, not scribbled
- ✓Emergencies escalated to your phone at once
- ✓Follow-up texts that always honor STOP
Example conversation
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Northline PlumbingSandy, AI agent
No hot water since this morning. Can someone come today?
I'm flagging this for the team now. Our callout is $89, credited toward the repair. What's the address and best number?
18 Oak Street, and this number is fine.
Thanks! The team has your details and will call within 15 minutes to confirm a time.
Do you work weekends too?
We do: Saturdays 8 to 4, plus emergency callouts any time.
Gyms, trainers & fitness studios
Memberships and intro sessions, answered between sets
Members and prospects ask about membership prices, personal training packs, class times, guest passes, and freezing a plan, usually while your coaches are on the floor. Your agent answers from your timetable and price list, and captures intro session and sign up requests.
- ✓Membership, class pack, and personal training prices from your own list
- ✓Intro sessions and guest passes requested with name and number
- ✓Freeze, cancellation, and joining fee policies answered in your words
Example conversation
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Peak StudioMaya, AI agent
Do you do personal training for complete beginners?
We do: a 45 minute intro session with a coach is $35, then packs of 5 sessions are $160.
And how much is a membership?
Unlimited gym and classes is $59 a month, with no joining fee. Shall I request an intro session for you?
Yes, Saturday morning please. My name is Alex.
Done, Alex! I've asked for a Saturday morning slot, and a coach will text you to confirm the time.
Shops & online stores
Stock, hours, and orders, answered while you serve
Customers want to know if you have it, what it costs, when you're open, and how returns work. Your agent answers from your catalog and policies, takes orders on Starter and above, and passes anything unusual to you.
- ✓Products and prices answered from your catalog
- ✓Orders confirmed with the exact total before payment
- ✓Returns, shipping, and hours explained in your words
Example conversation
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Corner MarketBen, AI agent
Do you have oat milk in stock?
Yes, we carry two brands of oat milk, from $4.50 a carton. Would you like me to set one aside for pickup?
Yes, and what time do you close today?
We're open until 9pm today. I've set one aside under your name, just ask at the counter.
Finance, insurance & legal
Every enquiry answered, every detail captured
Accounting firms, insurance agencies, mortgage brokers, and law offices get the same questions every day: fees, documents, deadlines, and how to book. Your agent answers those from your approved knowledge and captures every enquiry, while personal advice always goes to your professionals.
- ✓Published fees, documents to bring, and office hours
- ✓Consultation requests captured with full details
- ✓Never gives financial, tax, or legal advice: those go to your team
Example conversation
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Harbor AdvisorsNora, AI agent
What do I need to bring for my tax return appointment?
Please bring your income statements, last year's return, and receipts for any deductions. A standard personal return starts at $150.
Should I file jointly with my spouse?
That's a great question for one of our advisors, since it depends on your situation. I've asked them to cover it at your appointment.
More industries
If your customers ask, Sanma answers
The same AI agent answers calls, chats, and texts for any business whose customers ask about prices, availability, bookings, or orders. Here is how it works in a few more trades.
Real estate & property management
Showing requests, rental availability, pet policies, and maintenance tickets logged with the unit number. Leaks and lockouts are flagged to your team at once.
Hotels, inns & B&Bs
Check in times, parking, breakfast hours, and late arrivals, answered at 2am.
Veterinary clinics
Vaccination schedules, spay and neuter prices, and new client details. Anything that sounds like an emergency goes straight to your staff with the owner's number.
Tutoring, schools & childcare
Session fees, age groups, term dates, and trial lessons, with enrollment enquiries captured.
Catering & events
Per guest pricing, menus, dietary options, deposits, and date availability. Every quote request arrives with the headcount, date, and venue.
Pet grooming
Grooming prices by breed and size, nail trims, and booking requests.
Cleaning & home care
Quotes by bedrooms and bathrooms, deep cleans, move out cleans, and recurring visits, captured with the address and preferred day. Landscapers, pool services, and pest control work the same way.
Nonprofits, churches & community groups
Service times, food bank hours, volunteer shifts, and donation questions, with requests for help passed to the right coordinator.
Several locations
One agent per branch with its own number, hours, and prices, or one agent that knows every location.
Don't see your trade?
If customers call, chat, or text you with the same questions every week, Sanma can answer them with your own facts and prices.
Ask how it would work →Industry questions
What businesses ask before they start
Yes. On Starter and above, your agent builds phone and chat orders only from your menu, reads back every item, modifier, and the total, and confirms only after the customer agrees. Catering and large party enquiries are passed to you.
No. Dental and medical clinics, law offices, accountants, and insurance agencies use Sanma for fees, hours, documents to bring, and appointment requests. Anything that needs a professional's judgment is captured and passed to your team.
You decide what counts as urgent, such as a burst pipe, a pet that can't breathe, or a tenant locked out. The agent flags those to your phone straight away with the caller's details, and gives your published emergency instructions.
It answers availability questions from your hours and service list, and captures booking requests with the customer's name, number, service, and preferred times, so your team can confirm them quickly.
Yes. Give each location its own agent, phone number, hours, and prices, or use one agent that knows every location and sends each message to the right team.
If your customers call, chat, or text with the same questions, Sanma can answer them. Teach it your services, prices, and policies, then test it yourself before it answers a single customer.
Don't see your industry?
If your customers call, chat, or text with the same questions every day, Sanma can answer them. Ask our assistant how it would work for you.
