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Guides for answering every customer
Practical advice on AI agents for small businesses: what to teach them, when to hand over to a person, and how to keep them accurate and affordable.
What an AI receptionist actually does for a small businessA plain guide to what an AI agent handles on your website chat, phone line, and texts, and what it should always hand to a person.Read the guide
The knowledge base checklist: what to teach your AI agent firstAn AI agent is only as good as what you teach it. Here is a practical checklist of what to add first, and how to keep it accurate.Read the guide
Answering customers after hours without hiringEvenings, weekends, and the lunch rush are when questions go unanswered. A practical plan for covering them with an AI agent.Read the guide
How Sanma keeps your AI agent on topic and your costs predictableWhy a business AI agent needs guardrails, and the layers Sanma uses to stop misuse, runaway conversations, and surprise bills.Read the guide
Choosing an AI model and a voice for your agentFast or most capable? Standard or custom voice? How to pick the right AI model and phone voice for the way your customers talk to you.Read the guide
Using an AI agent in finance, insurance, legal, and health officesRegulated businesses can use an AI agent safely when it answers about the business and hands professional questions to people. Here is how.Read the guide
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