AI agents for chat, calls & texts

Every customer answered, on every channel.

Sanma gives your business an AI agent that answers customers day and night on your website, your phone line, and by text, using only your prices, your policies, and the answers you approve. When a person is needed, it hands over with the whole conversation.

Start free → Talk to it live
No card neededMonth-to-monthYour data stays yours
A customer smiling while on a phone call
Answered byOlivia
Ember KitchenOlivia, AI agent
Website chat
  • Handed to your team
  • Off-topic requests declined
Made for businesses that live on calls and questions

Your customers have questions. Your team has its hands full.

Clinic staff at a bright reception deskDental & clinicsPrices, insurance, reschedulesFresh pizzas on stands in front of a wood fired ovenRestaurants & pizzeriasOrders read back to the centA stylist colouring a client's hair in a salonSalons & spasBookings mid-appointmentA tradesperson fitting a pipe with gloved handsHome servicesEvery job lead capturedA personal trainer coaching a member through sit ups in a gymGyms & trainersIntro sessions and membershipsA grocer in an apron holding a crate of fresh orangesLocal shopsStock, hours, and orders
One agent, every channel

Wherever customers reach you, they get the same right answer

Most businesses end up with a phone bot here and a chat widget there, each saying something different. Sanma is one agent with one source of truth, speaking on every channel you use.

Website chat

A chat bubble in your brand color that answers questions, quotes prices, and takes orders. One line of code on any website.

Phone calls

Your number answered on the first ring, with a natural voice. Questions, messages, and live transfers to your team.

Text messages

Customers text the same number and get the same agent. STOP and HELP are handled instantly, as the rules require.

Outbound reminders

Reminder and follow-up calls to people who opted in, inside your calling hours, never to the do-not-call list.

Answers you can put your name on

It speaks for your business, so it only says what you'd say

Your facts, nothing invented

It answers from the knowledge you approve and quotes prices from your catalog. When it doesn't know, it says so and takes a message.

Orders confirmed before payment

Items and the exact total are read back, and nothing is confirmed until the customer agrees.

A person when it matters

It transfers calls and hands over chats with the full context, and you can step into any conversation yourself.

Protected from misuse

Requests to write code, essays, or anything off-topic are declined before any AI cost is spent. Repeated attempts end the chat.

Example conversation
Northline PlumbingSandy, AI agent
Hi, our water heater is leaking all over the garage floor. Can someone come out today?
Oh no, sorry you're dealing with that! If you can, turn off the cold water valve on top of the heater. I'm flagging this as urgent for the team now. What's the address?
42 Birch Lane. Valve's off. How much is the callout?
Thanks, that really helps. Our emergency callout is $89, credited toward the repair if you go ahead. The earliest visit today is between 2 and 4pm. Does that work?
2 to 4 works. Do you replace water heaters too, if it's done for?
We do. The plumber checks it first and gives you a written quote on the spot, so there are no surprises. A replacement usually takes about half a day.
Perfect. Can they text me before they arrive?
Of course. You'll get a text when they're on the way. You're all set: today, 2 to 4pm, at 42 Birch Lane.
Ask your own question…Try it now →
Your dashboard

Every call, chat, and text, in one place

Read every transcript, play back calls, and see what your agent handled and what it passed to your team. Step in and reply yourself whenever you like.

One inbox for every channel

Calls, chats, and texts side by side with full transcripts and recordings.

Take over in one tap

Reply as your team and the AI pauses until you hand the conversation back.

Usage you can audit

Every minute, message, and text is counted live against your plan.

How it works

From sign-up to answering customers, in three steps

1

Create your workspace

Sign up free and Sanma creates your first agent straight away. No card, no software to install.

2

Teach it your business

Paste your FAQs, link pages from your website, or upload documents, then add your prices. Approve what it may use.

3

Go live everywhere

Copy one line onto your website and connect a phone number. Every conversation shows up in your dashboard.

Hear it for yourself

Talk to an AI agent right now, by chat or by voice.

Our own website assistant runs on Sanma. Ask it anything about the product, in writing or out loud, and hear how your customers would be answered.

Try it live →Start free
Your agent, your way

Choose the AI, the voice, and the language

Leading AI models

Run your agent on models from OpenAI, Anthropic (Claude), or Google (Gemini), and switch any time from your settings.

Natural phone voices

Premium voices by ElevenLabs, including your own custom voice. Calls never go silent: a standard voice steps in if needed.

Your customers' language

English, Spanish, French, German, and Hindi, so callers and chatters are answered in the language they speak.

Give every customer an answer the moment they ask.

Start free, teach your agent in an afternoon, and see it answer your own customers with your own prices.

Start free →Book a demo