Pricing
Simple plans that grow with your conversations
Every plan includes the full agent on chat, phone, and text, your knowledge base, and the dashboard. Start free; upgrade when you're ready.
Free trial
$0
No card needed
Try Sanma with your own business.
- 1 agent, 1 phone number
- 100 call minutes
- 200 chat messages
- 100 text segments
- Knowledge base & catalog
Starter
$79
per month
For a single location getting started.
- 1 agent, 1 phone number
- 300 call minutes
- 1,000 chat messages
- 500 text segments
- Order taking & payments
MOST POPULAR
Growth
$199
per month
For busy businesses on every channel.
- 3 agents, 3 phone numbers
- 1,000 call minutes
- 2,500 chat messages
- 500 text segments
- Outbound campaigns
- Team takeover & alerts
Scale
$499
per month
For multi-location and high volume.
- 10 agents, 10 phone numbers
- 3,000 call minutes
- 10,000 chat messages
- 2,000 text segments
- Everything in Growth
- Priority support
Beyond your plan: $0.25 per extra call minute · $0.05 per extra chat message · $0.03 per extra text segment. Shown live in your dashboard.
Compare
What changes between plans
| Feature | Free trial | Starter | Growth | Scale |
|---|---|---|---|---|
| Agents / phone numbers | 1 / 1 | 1 / 1 | 3 / 3 | 10 / 10 |
| Chat, phone & text agent | ✓ | ✓ | ✓ | ✓ |
| Knowledge base & catalog | ✓ | ✓ | ✓ | ✓ |
| Choice of AI model & premium voices | ✓ | ✓ | ✓ | ✓ |
| Orders & card payments | - | ✓ | ✓ | ✓ |
| Outbound campaigns | - | - | ✓ | ✓ |
| Support | Email + chat | Priority |
FAQ
Questions, answered straight
It answers from the knowledge you approve, and order prices always come from your catalog, recalculated by the system and read back to the customer before they confirm. If something isn't covered, it says it isn't sure and offers to take a message.
Setup is mostly adding your information: paste your FAQs, link pages from your website, or upload documents, then add your prices. Going live is copying one line onto your website and connecting a phone number. There's no software to install.
The agent transfers the call or hands over the chat with the conversation attached, and your team is notified. You can also open any conversation and reply yourself; the AI pauses until you hand it back.
Sanma declines off-topic requests such as writing code or essays before any AI cost is spent, keeps replies short, limits how much one visitor can send, and ends a chat after repeated misuse. Your usage is shown live in your dashboard.
You choose. Sanma supports models from OpenAI, Anthropic (Claude), and Google (Gemini). You pick which ones your agents may use in Settings, and each agent uses one of them.
You can get a new local number inside Sanma. Many businesses keep their existing number and forward calls to their Sanma number when they're busy or closed.
Yes. Every request is scoped to your business, so your customers, prices, and conversations are never shown to anyone else, and we never sell your data.
Yes. Plans are month to month, usage is shown live in your dashboard, and extra usage is charged at the published per-unit rates.