/* Sanma website - one design system: warm paper, serif display type, deep
   teal accent. Motion is gentle and always honours prefers-reduced-motion. */
:root {
  --paper: #F7F2E8;
  --paper-2: #EFE6D5;
  --sand: #E8DCC6;
  --ink: #1B2A22;
  --ink-2: #46554C;
  --ink-3: #78837B;
  --line: #E3D8C4;
  --teal: #1F3B2E;
  --teal-dark: #142A1F;
  --teal-bright: #3A6450;
  --teal-soft: #EEE6F7;
  --mint: #CBB3E8;
  --white: #FFFDF9;
  --deep: #1F3B2E;
  --lilac: #CBB3E8;
  --lilac-deep: #7A5AA6;
  --lilac-soft: #F1EAF9;
  --oat: #E8DCC6;
  --serif: "Fraunces", Georgia, "Times New Roman", serif;
  --sans: "Inter", -apple-system, "Segoe UI", Roboto, sans-serif;
  --r-xl: 28px;
  --r-lg: 20px;
  --r-md: 14px;
  --shadow: 0 18px 50px rgba(27, 42, 34, 0.09);
  --shadow-lg: 0 30px 80px rgba(27, 42, 34, 0.16);
  --ease: cubic-bezier(0.2, 0.8, 0.2, 1);
}
* { box-sizing: border-box; margin: 0; padding: 0; }
html { scroll-behavior: smooth; }
/* Decorative glows may extend past the viewport; never let them add a sideways
   scroll. clip (not hidden) keeps the sticky nav working. */
html, body { overflow-x: clip; }
body {
  background: var(--paper); color: var(--ink); font-family: var(--sans);
  font-size: 16.5px; line-height: 1.6; -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}
a { color: var(--teal); text-decoration: none; }
a:hover { color: var(--teal-dark); }
img { max-width: 100%; display: block; }
.wrap { max-width: 1240px; margin: 0 auto; padding: 0 32px; }
.serif { font-family: var(--serif); font-weight: 560; letter-spacing: -0.02em; }
h1, h2, h3 { text-wrap: balance; }
.teal { color: var(--teal); }
.muted { color: var(--ink-3); }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
:focus-visible { outline: 2px solid var(--teal); outline-offset: 3px; border-radius: 6px; }

/* ------------------------------------------------------------------ nav */
/* Editorial bar: small spaced capitals, a hairline rule, an outlined call to action. */
.nav {
  position: sticky; top: 0; z-index: 60; transition: background 0.25s, box-shadow 0.25s;
  background: rgba(247, 242, 232, 0.86); backdrop-filter: saturate(1.3) blur(14px);
  -webkit-backdrop-filter: saturate(1.3) blur(14px); border-bottom: 1px solid rgba(31, 59, 46, 0.14);
}
.nav.scrolled { background: rgba(247, 242, 232, 0.97); box-shadow: 0 6px 24px rgba(27, 42, 34, 0.05); }
.nav-in { display: flex; align-items: center; gap: 18px; height: 72px; }
.logo { display: flex; align-items: center; flex-shrink: 0; }
.logo img { height: 32px; width: auto; }
.nav-menu { display: flex; align-items: center; gap: 18px; flex: 1; }
.skip { position: absolute; left: -999px; top: 10px; z-index: 100; background: var(--ink); color: #fff; padding: 8px 14px; border-radius: 10px; }
.skip:focus { left: 16px; color: #fff; }
.nav-links { display: flex; gap: 36px; margin: 0 auto; }
.nav-links a {
  position: relative; color: var(--ink-2); font-size: 12.5px; font-weight: 600; letter-spacing: 0.16em;
  text-transform: uppercase; padding: 8px 0; transition: color 0.2s;
}
.nav-links a::after {
  content: ""; position: absolute; left: 0; right: 0; bottom: 2px; height: 1.5px; background: var(--teal);
  transform: scaleX(0); transform-origin: left; transition: transform 0.3s var(--ease);
}
.nav-links a:hover { color: var(--teal); }
.nav-links a:hover::after, .nav-links a[aria-current="page"]::after { transform: scaleX(1); }
.nav-links a[aria-current="page"] { color: var(--teal); }
.nav-cta { display: flex; gap: 22px; align-items: center; flex-shrink: 0; }
.nav-cta .signin { color: var(--ink-2); font-weight: 600; font-size: 12.5px; letter-spacing: 0.16em; text-transform: uppercase; }
.nav-cta .signin:hover { color: var(--teal); }
.btn-line {
  display: inline-flex; align-items: center; gap: 10px; padding: 10px 20px; border-radius: 999px;
  border: 1px solid var(--teal); color: var(--teal); font-size: 12.5px; font-weight: 700; letter-spacing: 0.16em;
  text-transform: uppercase; transition: background 0.2s, color 0.2s;
}
.btn-line:hover { background: var(--teal); color: var(--oat); }
.btn-line .arr { transition: transform 0.2s var(--ease); }
.btn-line:hover .arr { transform: translateX(3px); }
.burger {
  display: none; width: 42px; height: 42px; border-radius: 12px; border: 1px solid var(--line);
  background: var(--white); cursor: pointer; margin-left: auto; position: relative;
}
.burger span, .burger::before, .burger::after {
  content: ""; position: absolute; left: 11px; right: 11px; height: 2px; border-radius: 2px;
  background: var(--ink); transition: transform 0.25s var(--ease), opacity 0.2s;
}
.burger::before { top: 14px; } .burger span { top: 20px; } .burger::after { top: 26px; }
.nav.open .burger::before { transform: translateY(6px) rotate(45deg); }
.nav.open .burger span { opacity: 0; }
.nav.open .burger::after { transform: translateY(-6px) rotate(-45deg); }

/* -------------------------------------------------------------- buttons */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 9px;
  font-weight: 600; font-size: 15.5px; border-radius: 999px; padding: 12px 24px;
  border: 1px solid transparent; cursor: pointer; font-family: var(--sans);
  transition: transform 0.18s var(--ease), background 0.18s, box-shadow 0.18s, color 0.18s;
  white-space: nowrap;
}
.btn:active { transform: translateY(1px); }
.btn .arr { transition: transform 0.2s var(--ease); }
.btn:hover .arr { transform: translateX(3px); }
.btn-teal { background: var(--teal); color: #fff; box-shadow: 0 10px 24px rgba(31, 59, 46, 0.25); }
.btn-teal:hover { background: var(--teal-dark); color: #fff; box-shadow: 0 14px 30px rgba(31, 59, 46, 0.32); }
.btn-outline { border-color: rgba(27, 42, 34, 0.22); color: var(--ink); background: rgba(255, 255, 255, 0.6); }
.btn-outline:hover { border-color: var(--ink); color: var(--ink); background: var(--white); }
.btn-white { background: var(--oat); color: var(--teal-dark); }
.btn-white:hover { background: #F7F2E8; color: var(--teal-dark); }
.btn-ghost-light { color: #fff; border-color: rgba(255, 255, 255, 0.4); }
.btn-ghost-light:hover { background: rgba(255, 255, 255, 0.12); color: #fff; }
.btn-sm { padding: 9px 18px; font-size: 14.5px; }

/* ----------------------------------------------------------------- hero */
.hero { padding: 72px 0 56px; position: relative; overflow: hidden; }
.hero-grid { display: grid; grid-template-columns: 1.02fr 0.98fr; gap: 56px; align-items: center; }
.eyebrow {
  display: inline-flex; gap: 10px; align-items: center; font-size: 12.5px; font-weight: 700;
  letter-spacing: 0.16em; text-transform: uppercase; color: var(--teal);
}
.eyebrow .dot { width: 7px; height: 7px; border-radius: 50%; background: var(--lilac-deep); animation: ping 2.2s infinite; }
.hero h1 { font-size: clamp(40px, 4.9vw, 68px); line-height: 1.04; margin: 22px 0 0; }
.hero h1 .rot { display: inline-block; color: var(--lilac-deep); font-style: italic; font-weight: 500; }
.lede { font-size: 18.5px; color: var(--ink-2); max-width: 52ch; margin-top: 20px; line-height: 1.6; }
.hero-cta { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; margin-top: 30px; }
.fine { display: flex; gap: 18px; flex-wrap: wrap; margin-top: 18px; font-size: 14px; color: var(--ink-3); }
.fine span::before { content: "✓"; color: var(--teal); font-weight: 800; margin-right: 6px; }

/* ambient background */
.glow { position: absolute; border-radius: 50%; filter: blur(60px); opacity: 0.55; pointer-events: none; z-index: 0; }
.glow.g1 { width: 520px; height: 520px; background: #E2D3F3; right: -120px; top: -80px; animation: drift 18s ease-in-out infinite; }
.glow.g2 { width: 380px; height: 380px; background: #E8DCC6; right: 240px; bottom: -160px; animation: drift 22s ease-in-out infinite reverse; }
.hero .wrap { position: relative; z-index: 1; }

.stage { position: relative; }
.av {
  flex: none; width: 34px; height: 34px; border-radius: 50%; display: grid; place-items: center;
  font-weight: 700; font-size: 14px; color: var(--teal); background: var(--lilac);
}
.mock-head b { display: block; font-size: 14.5px; line-height: 1.3; }
.agent-line { display: inline-flex; align-items: center; gap: 6px; font-size: 12.5px; color: var(--ink-3); font-weight: 500; }
.agent-line::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: var(--lilac-deep); }
/* voice bars: thin and quiet */


/* The hero: the caller's photo, overlapped by Ember Kitchen's conversation card. */
.stage-photo {
  position: absolute; z-index: 1; left: -24px; top: 64px; width: 250px; aspect-ratio: 3 / 4; margin: 0;
  border-radius: 24px; overflow: hidden; box-shadow: var(--shadow-lg); transform: rotate(-3deg); border: 5px solid #FFFDF9;
}
.stage-photo img { width: 100%; height: 100%; object-fit: cover; object-position: 75% 30%; }
.calling {
  position: absolute; left: 10px; bottom: 12px; display: inline-flex; align-items: center; gap: 8px;
  padding: 6px 14px 6px 6px; border-radius: 16px; font-size: 12.5px; font-weight: 600; color: #F7F2E8; white-space: nowrap;
  background: rgba(31, 59, 46, 0.66); backdrop-filter: blur(10px); -webkit-backdrop-filter: blur(10px);
}
.calling small { display: block; font-size: 10.5px; font-weight: 500; line-height: 1.2; opacity: 0.8; }
.calling b { display: block; font-size: 13px; line-height: 1.3; }
.call-ico { position: relative; flex: none; width: 24px; height: 24px; border-radius: 50%; display: grid; place-items: center; background: var(--lilac); color: var(--teal); }
.call-ico svg { animation: ring 2.4s ease-in-out infinite; transform-origin: 50% 60%; }
.call-ico::before, .call-ico::after { content: ""; position: absolute; inset: 0; border-radius: 50%; border: 1.5px solid var(--lilac); opacity: 0; animation: ripple 2.4s ease-out infinite; }
.call-ico::after { animation-delay: 0.8s; }
@keyframes ring { 0%, 52%, 100% { transform: rotate(0); } 4%, 12%, 20%, 28%, 36% { transform: rotate(-14deg); } 8%, 16%, 24%, 32%, 40% { transform: rotate(14deg); } }

/* The conversation card: header with the agent, round channel switches that
   carry a progress ring, the conversation, and what came of it. */
.convo {
  position: relative; z-index: 2; width: 400px; max-width: 100%; margin-left: auto; overflow: hidden;
  border-radius: 26px; border: 1px solid var(--line); background: #FFFDF9; box-shadow: var(--shadow-lg);
}
.convo::before {
  content: ""; position: absolute; left: 0; right: 0; top: 0; height: 120px; pointer-events: none;
  background: radial-gradient(80% 100% at 100% 0%, rgba(203, 179, 232, 0.35), transparent 70%);
}
.cv-head { position: relative; display: flex; align-items: center; gap: 11px; padding: 16px 16px 12px 18px; }
.cv-who { flex: 1; min-width: 0; }
.cv-who b { display: block; font-size: 15px; color: var(--ink); line-height: 1.3; }
.cv-chan { position: relative; display: flex; padding: 3px; border-radius: 999px; background: var(--paper-2); }
.tab {
  position: relative; z-index: 1; padding: 6px 12px; border: 0; border-radius: 999px; background: none;
  font: inherit; font-size: 12.5px; font-weight: 600; color: var(--ink-3); cursor: pointer; transition: color 0.3s var(--ease);
}
.tab:hover { color: var(--ink); }
.tab[aria-selected="true"] { color: var(--oat); }
/* the pill slides to the active channel; its thin bar fills while that scene plays */
.tab-ind {
  position: absolute; top: 3px; bottom: 3px; left: 0; width: 0; border-radius: 999px; overflow: hidden;
  background: var(--teal); transition: transform 0.45s var(--ease), width 0.45s var(--ease);
}
.tab-ind i { position: absolute; left: 0; bottom: 0; width: 100%; height: 2px; background: var(--lilac); transform-origin: left; transform: scaleX(0); animation: grow var(--cycle, 8s) linear forwards; }
.cv-meta {
  position: relative; display: flex; align-items: center; justify-content: space-between; padding: 0 18px 10px;
  font-size: 11.5px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: var(--ink-3);
}
/* the live voice wave shown while the call scene plays */
.cv-live { display: inline-flex; align-items: center; gap: 3px; height: 28px; transition: opacity 0.3s; }
.cv-live i { width: 3px; height: 20%; border-radius: 2px; background: linear-gradient(var(--lilac-deep), var(--teal-bright)); }
.convo[data-scene="call"] .cv-live i { animation: wave var(--t, 1s) ease-in-out var(--d, 0s) infinite; }
.convo:not([data-scene="call"]) .cv-live { opacity: 0; }
.screen {
  position: relative; height: 262px; display: flex; flex-direction: column; justify-content: flex-end; overflow: hidden;
  padding: 4px 16px 12px; border-top: 1px solid var(--line);
  -webkit-mask-image: linear-gradient(to bottom, transparent 0, #000 30px); mask-image: linear-gradient(to bottom, transparent 0, #000 30px);
}
.line-in { opacity: 0; transform: translateY(10px) scale(0.97); transform-origin: bottom left; animation: rise 0.42s var(--ease) forwards; }
.msg.me.line-in { transform-origin: bottom right; }
.msg { flex: none; width: fit-content; max-width: 84%; padding: 9px 13px; border-radius: 15px; font-size: 13px; font-weight: 400; line-height: 1.55; margin-top: 9px; }
.msg.them { background: var(--paper-2); color: var(--ink-2); border-bottom-left-radius: 5px; }
.msg.me { background: var(--teal); color: #F7F2E8; margin-left: auto; border-bottom-right-radius: 5px; }
.msg .price { font-weight: 600; }
.msg.said::before { content: attr(data-who); display: block; margin-bottom: 2px; font-size: 10.5px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase; opacity: 0.6; }
.typing { align-self: flex-end; display: inline-flex; gap: 4px; padding: 11px 13px; background: var(--paper-2); border-radius: 15px; margin-top: 9px; }
.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--ink-3); animation: blink 1.2s infinite; }
.typing i:nth-child(2) { animation-delay: 0.15s; } .typing i:nth-child(3) { animation-delay: 0.3s; }
.cv-outcome {
  display: flex; align-items: center; gap: 9px; margin: 0 14px 14px; padding: 9px 12px; border-radius: 14px;
  background: var(--lilac-soft); color: var(--teal); font-size: 12.5px; opacity: 0; transform: translateY(6px);
  transition: opacity 0.4s, transform 0.4s var(--ease);
}
.cv-outcome.show { opacity: 1; transform: none; }
.cv-outcome b { font-weight: 600; }
.cv-outcome span { flex: none; width: 22px; height: 22px; border-radius: 50%; display: grid; place-items: center; background: var(--teal); color: var(--oat); }
/* voice bars elsewhere on the site: thin and quiet */
.wave { display: flex; align-items: center; justify-content: center; gap: 3px; height: 20px; margin: 10px 4px; }
.wave i { flex: none; width: 3px; border-radius: 2px; background: var(--lilac-deep); opacity: 0.75; height: 25%; animation: wave 1.1s ease-in-out infinite; }
.wave.quiet i { animation-play-state: paused; height: 15%; }
/* what happens behind the scenes: two quiet captions */
.stage-notes { display: flex; flex-wrap: wrap; justify-content: center; gap: 6px 22px; width: 400px; max-width: 100%; margin: 18px 0 0 auto; list-style: none; }
.stage-notes li { display: inline-flex; align-items: center; gap: 8px; font-size: 13px; color: var(--ink-2); }
.stage-notes svg { flex: none; width: 15px; height: 15px; color: var(--lilac-deep); }
.stage-notes li + li::before { content: ""; width: 1px; height: 14px; background: var(--line); margin-right: 14px; }

/* -------------------------------------------------------------- sections */
section { padding: 84px 0; }
.sec-head { max-width: 680px; margin-bottom: 42px; }
.sec-head.center { margin-left: auto; margin-right: auto; text-align: center; }
.kicker { font-size: 12.5px; font-weight: 700; letter-spacing: 0.16em; text-transform: uppercase; color: var(--teal); }
.kicker::before { content: ""; display: inline-block; width: 22px; height: 1.5px; background: var(--lilac-deep); vertical-align: middle; margin: -2px 10px 0 0; }
.sec-dark .kicker::before, .band .kicker::before { background: var(--lilac); }
.sec-head h2, h2.title { font-family: var(--serif); font-weight: 560; font-size: clamp(28px, 3.3vw, 40px); line-height: 1.14; letter-spacing: -0.02em; margin: 10px 0 12px; }
.sec-head p { color: var(--ink-2); font-size: 17px; }
.grid { display: grid; gap: 18px; }
.grid-2 { grid-template-columns: repeat(2, 1fr); }
.grid-3 { grid-template-columns: repeat(3, 1fr); }
.grid-4 { grid-template-columns: repeat(4, 1fr); }
.card {
  background: var(--white); border: 1px solid var(--line); border-radius: var(--r-lg); padding: 26px;
  transition: transform 0.25s var(--ease), box-shadow 0.25s var(--ease), border-color 0.25s;
}
a.card { color: inherit; display: block; }
.card:hover { transform: translateY(-4px); box-shadow: var(--shadow); border-color: #D6CAB3; }
.ico {
  width: 44px; height: 44px; border-radius: 13px; background: var(--teal-soft); color: var(--teal);
  display: grid; place-items: center; margin-bottom: 16px;
}
.ico svg { width: 22px; height: 22px; }
.card h3 { font-size: 18px; font-weight: 700; letter-spacing: -0.01em; margin-bottom: 7px; }
.card p { color: var(--ink-2); font-size: 15px; }
.card .more { display: inline-block; margin-top: 14px; font-weight: 600; font-size: 14.5px; }
.industries { display: flex; flex-wrap: wrap; gap: 10px; justify-content: center; margin-top: 28px; }
.industries span {
  font-size: 14px; font-weight: 600; color: var(--ink-2); background: var(--white);
  border: 1px solid var(--line); border-radius: 999px; padding: 8px 16px;
}

/* split feature + example */
.split { display: grid; grid-template-columns: 1fr 1fr; gap: 56px; align-items: center; }
.split.rev > :first-child { order: 2; }
.feat-list { display: grid; gap: 20px; }
.feat { display: flex; gap: 14px; }
.feat .ico { width: 38px; height: 38px; border-radius: 11px; margin: 0; flex-shrink: 0; }
.feat .step-num { flex-shrink: 0; }
.feat .ico svg { width: 19px; height: 19px; }
.feat b { display: block; font-size: 16px; }
.feat p { color: var(--ink-2); font-size: 15px; }
.mock {
  background: var(--white); border: 1px solid var(--line); border-radius: 24px; box-shadow: var(--shadow);
  padding: 20px; max-width: 460px; width: 100%; margin: 0 auto;
}
.mock-head { display: flex; align-items: center; gap: 10px; padding-bottom: 12px; border-bottom: 1px solid var(--line); }
.mock-head b { font-size: 14.5px; display: block; }

/* the conversation scrolls inside the card; a soft fade and a hint say there's more */
.mock-scroll { position: relative; }
.mock-body {
  max-height: 300px; overflow-y: auto; overscroll-behavior: contain; padding: 0 6px 34px 0;
  scrollbar-width: thin; scrollbar-color: var(--line) transparent;
  -webkit-mask-image: linear-gradient(to bottom, #000 calc(100% - 34px), transparent);
  mask-image: linear-gradient(to bottom, #000 calc(100% - 34px), transparent);
}
.mock-body:focus-visible { outline-offset: 2px; }
.mock-more svg { width: 10px; height: 10px; }
.mock-more {
  position: absolute; left: 0; right: 0; bottom: 4px; margin: 0 auto; width: 18px; height: 18px;
  display: grid; place-items: center; color: var(--lilac-deep); background: var(--white); border-radius: 50%;
  box-shadow: 0 2px 8px rgba(27, 42, 34, 0.12); pointer-events: none; transition: opacity 0.3s;
  animation: hop 1.6s var(--ease) infinite;
}
.mock-scroll.seen .mock-more { opacity: 0; }
.mock-try {
  display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-top: 12px;
  padding: 6px 6px 6px 14px; border: 1px solid var(--line); border-radius: 999px; background: var(--paper);
  transition: border-color 0.2s, box-shadow 0.2s;
}
.mock-try span { font-size: 13px; color: var(--ink-3); }
.mock-try em {
  font-style: normal; font-size: 12.5px; font-weight: 700; letter-spacing: 0.04em; color: var(--oat);
  background: var(--teal); border-radius: 999px; padding: 7px 13px; white-space: nowrap;
}
.mock-try:hover { border-color: var(--teal); box-shadow: 0 0 0 3px var(--lilac-soft); }
.label { display: inline-block; font-size: 12px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; color: var(--ink-3); margin-bottom: 8px; }

/* steps */
.step { position: relative; }
.step-num {
  width: 38px; height: 38px; border-radius: 50%; display: grid; place-items: center; font-weight: 700;
  color: var(--teal-dark); background: var(--teal-soft); margin-bottom: 16px; font-size: 15px;
}

/* teal band */
.band {
  position: relative; overflow: hidden; border-radius: var(--r-xl); padding: 56px; color: #EFE8DA;
  background: radial-gradient(120% 140% at 85% 0%, #3A6450 0%, #1F3B2E 45%, #142A1F 100%);
}
.band h2 { font-family: var(--serif); font-weight: 560; font-size: clamp(28px, 3.4vw, 40px); color: #fff; line-height: 1.15; letter-spacing: -0.02em; max-width: 22ch; }
.band p { color: #DCD2C0; max-width: 56ch; margin: 14px 0 26px; font-size: 17px; }
.band .btns { display: flex; gap: 12px; flex-wrap: wrap; }
.band .orb-deco {
  position: absolute; right: 56px; top: 50%; width: 180px; height: 180px; margin-top: -90px; border-radius: 50%;
  background: radial-gradient(circle at 35% 35%, #F3ECFB, #CBB3E8 50%, #8F70BE);
  box-shadow: 0 0 0 18px rgba(255, 255, 255, 0.05), 0 0 0 40px rgba(255, 255, 255, 0.04);
  animation: breathe 4.5s ease-in-out infinite;
}

/* page hero (inner pages) */
.page-hero { padding-top: 66px; padding-bottom: 18px; position: relative; isolation: isolate; }
.page-hero::before {
  content: ""; position: absolute; z-index: -1; left: 0; right: 0; top: -10px; max-width: 980px; height: 420px;
  margin: 0 auto; pointer-events: none; filter: blur(10px);
  background: radial-gradient(closest-side, rgba(222, 205, 242, 0.7), transparent 72%),
    radial-gradient(closest-side at 70% 60%, rgba(232, 220, 198, 0.85), transparent 70%);
  animation: drift 20s ease-in-out infinite;
}
.page-hero.center .hero-cta { justify-content: center; }
.page-hero h1 { font-size: clamp(34px, 4.4vw, 52px); line-height: 1.08; max-width: 20ch; margin-top: 18px; }
.page-hero.center { text-align: center; }
.page-hero.center h1, .page-hero.center .lede { margin-left: auto; margin-right: auto; }

/* ------------------------------------------------------------- pricing */
.tier { display: flex; flex-direction: column; }
.tier.pop { border: 2px solid var(--teal); position: relative; box-shadow: var(--shadow); }
.tier .pop-tag {
  position: absolute; top: -12px; left: 22px; background: var(--teal); color: #fff;
  font-size: 12px; font-weight: 700; border-radius: 999px; padding: 4px 12px; letter-spacing: 0.06em;
}
.tier h3 { font-size: 17px; }
.tier .price { font-family: var(--serif); font-size: 42px; line-height: 1; margin: 12px 0 4px; }
.tier .per { color: var(--ink-3); font-size: 13.5px; }
.tier .for { color: var(--ink-2); font-size: 14px; margin-top: 10px; min-height: 42px; }
.tier ul { list-style: none; margin: 18px 0 24px; display: grid; gap: 8px; font-size: 14.5px; color: var(--ink-2); }
.tier ul li::before { content: "✓"; color: var(--teal); font-weight: 800; margin-right: 9px; }
.tier .btn { margin-top: auto; }
.overage { text-align: center; color: var(--ink-2); margin-top: 22px; font-size: 14.5px; }
table.cmp { width: 100%; border-collapse: collapse; background: var(--white); border: 1px solid var(--line); border-radius: var(--r-lg); overflow: hidden; font-size: 14.5px; }
table.cmp th, table.cmp td { padding: 13px 18px; text-align: left; border-bottom: 1px solid var(--line); }
table.cmp th { background: var(--paper-2); font-size: 12px; text-transform: uppercase; letter-spacing: 0.08em; color: var(--ink-2); }
table.cmp td.yes { color: var(--teal); font-weight: 700; }
table.cmp tr:last-child td { border-bottom: 0; }

/* ----------------------------------------------------------------- faq */
.faq { border-top: 1px solid var(--line); }
.faq-item { border-bottom: 1px solid var(--line); }
.faq-q {
  width: 100%; background: none; border: 0; text-align: left; cursor: pointer; font-family: var(--sans);
  font-size: 16.5px; font-weight: 600; color: var(--ink); padding: 19px 4px; display: flex;
  justify-content: space-between; gap: 16px; align-items: center;
}
.faq-q .pm { color: var(--teal); font-size: 22px; font-weight: 400; transition: transform 0.25s var(--ease); }
.faq-item.open .pm { transform: rotate(45deg); }
.faq-a { display: grid; grid-template-rows: 0fr; transition: grid-template-rows 0.3s var(--ease); }
.faq-a > div { overflow: hidden; color: var(--ink-2); max-width: 70ch; font-size: 15.5px; }
.faq-item.open .faq-a { grid-template-rows: 1fr; }
.faq-item.open .faq-a > div { padding: 0 4px 20px; }

/* --------------------------------------------------------------- forms */
.form-card { background: var(--white); border: 1px solid var(--line); border-radius: var(--r-lg); padding: 32px; box-shadow: var(--shadow); }
.field { display: grid; gap: 6px; margin-bottom: 14px; font-size: 14px; font-weight: 600; }
.field input, .field select, .field textarea {
  padding: 12px 14px; border: 1px solid var(--line); border-radius: 11px; font: inherit; font-size: 15px;
  background: var(--white); color: var(--ink); font-weight: 400;
}
.field input:focus, .field select:focus, .field textarea:focus { outline: none; border-color: var(--teal); box-shadow: 0 0 0 3px var(--teal-soft); }
.form-ok { display: none; text-align: center; padding: 26px 0; }
.form-ok .ok-ico { width: 56px; height: 56px; border-radius: 50%; background: var(--teal-soft); color: var(--teal); display: grid; place-items: center; font-size: 26px; margin: 0 auto 14px; }
.form-error { display: none; color: #b42318; font-size: 14px; margin: 0 0 12px; }

/* ----------------------------------------------------------- try page */
.try-grid { display: grid; grid-template-columns: 1.05fr 0.95fr; gap: 22px; align-items: stretch; }
/* Both panels keep a fixed height: new messages scroll inside, the page never grows. */
.panel { background: var(--white); border: 1px solid var(--line); border-radius: var(--r-xl); box-shadow: var(--shadow); display: flex; flex-direction: column; overflow: hidden; height: 640px; }
.panel-head { display: flex; align-items: center; gap: 12px; padding: 18px 20px; border-bottom: 1px solid var(--line); }
.panel-head b { display: block; font-size: 15.5px; }
.panel-head small { color: var(--ink-3); font-size: 12.5px; }
.panel-body { flex: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain; padding: 18px 20px; scrollbar-width: thin; scrollbar-color: var(--line) transparent; }
.panel-body .msg { max-width: 86%; }
.panel-foot { border-top: 1px solid var(--line); padding: 12px 14px; display: flex; gap: 8px; align-items: center; }
.panel-foot input {
  flex: 1; border: 1px solid transparent; background: var(--paper-2); border-radius: 999px; padding: 11px 16px;
  font: inherit; font-size: 15px; outline: none;
}
.panel-foot input:focus { background: #fff; border-color: var(--teal); box-shadow: 0 0 0 3px var(--teal-soft); }
.send {
  flex-shrink: 0; width: 44px; height: 44px; border-radius: 14px; border: 0; display: grid; place-items: center;
  background: var(--teal); color: var(--oat); cursor: pointer; box-shadow: 0 6px 16px rgba(31, 59, 46, 0.22);
  transition: background 0.2s, transform 0.2s var(--ease);
}
.send:hover:not(:disabled) { background: var(--teal-dark); transform: translateY(-1px); }
.send:active:not(:disabled) { transform: translateY(1px); }
.send:disabled { opacity: 0.4; cursor: default; box-shadow: none; }
.suggest { padding: 2px 20px 12px; }
.suggest-toggle {
  display: inline-flex; align-items: center; gap: 6px; padding: 2px 0; border: 0; background: none; cursor: pointer;
  font: inherit; font-size: 11px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: var(--ink-3);
}
.suggest-toggle svg { transition: transform 0.25s var(--ease); }
.suggest:not(.open) .suggest-toggle svg { transform: rotate(-90deg); }
.suggest-toggle:hover { color: var(--ink); }
.suggest-list { list-style: none; display: grid; gap: 2px; margin-top: 6px; }
.suggest:not(.open) .suggest-list { display: none; }
.suggest-list button {
  padding: 3px 0; border: 0; background: none; font: inherit; font-size: 12px; color: var(--ink-2);
  text-align: left; cursor: pointer; transition: color 0.2s;
}
.suggest-list button:hover { color: var(--teal); text-decoration: underline; text-decoration-color: var(--lilac-deep); text-underline-offset: 3px; }
.voice-body { flex: 1; min-height: 0; display: flex; flex-direction: column; align-items: center; padding: 24px 22px 14px; text-align: center; }
.orb {
  flex: none; width: 140px; height: 140px; border-radius: 50%; border: 0; cursor: pointer; position: relative; margin: 6px 0 16px;
  background: radial-gradient(circle at 35% 30%, #EADCF8, #3A6450 52%, #142A1F);
  box-shadow: 0 20px 50px rgba(31, 59, 46, 0.35); transition: transform 0.3s var(--ease);
  color: #fff; display: grid; place-items: center;
}
.orb svg { width: 44px; height: 44px; }
.orb::before, .orb::after { content: ""; position: absolute; inset: -14px; border-radius: 50%; border: 2px solid rgba(122, 90, 166, 0.28); opacity: 0; }
.orb:hover { transform: scale(1.03); }
.orb[data-state="listening"]::before { animation: ripple 1.6s infinite; }
.orb[data-state="listening"]::after { animation: ripple 1.6s infinite 0.8s; }
.orb[data-state="thinking"] { animation: breathe 1.4s ease-in-out infinite; }
.orb[data-state="speaking"] { animation: talk 0.5s ease-in-out infinite alternate; }
.voice-status { font-weight: 600; font-size: 16px; min-height: 26px; }
.voice-steps { display: flex; gap: 8px 18px; flex-wrap: wrap; justify-content: center; list-style: none; margin-top: 10px; font-size: 13px; color: var(--ink-2); }
.voice-steps li { display: inline-flex; align-items: center; gap: 7px; }
.voice-steps b { width: 20px; height: 20px; border-radius: 50%; display: grid; place-items: center; font-size: 11px; background: var(--lilac-soft); color: var(--lilac-deep); }
.voice-hint { color: var(--ink-3); font-size: 12.5px; margin-top: 8px; max-width: 40ch; }
.voice-log { flex: 1; min-height: 0; width: 100%; margin-top: 14px; padding: 0 2px; overflow-y: auto; text-align: left; scrollbar-width: thin; }
.voice-log p { font-size: 13.5px; line-height: 1.5; margin: 6px 0; color: var(--ink-2); }
.voice-log b { display: block; font-size: 11px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase; color: var(--ink-3); }
.voice-log p.them b { color: var(--lilac-deep); }
.voice-log p.live span { color: var(--ink-3); font-style: italic; }
.voice-log p.live span::after { content: "…"; }
.voice-type { width: 100%; border-top: 0; padding: 12px 0 0; }
.phone-cta { display: flex; align-items: center; gap: 14px; margin-top: 18px; padding: 16px 18px; border-radius: 16px; background: var(--paper-2); }
.phone-cta[hidden] { display: none; }
.phone-cta a { font-weight: 700; font-size: 17px; color: var(--ink); }

/* ------------------------------------------------------------- footer */
footer { padding: 64px 0 40px; background: var(--deep); color: #BDB4A3; border-top: 1px solid rgba(255, 255, 255, 0.07); }
.foot { display: grid; grid-template-columns: 1.5fr 1fr 1fr 1fr; gap: 34px; }
.foot h4 { font-size: 12.5px; letter-spacing: 0.1em; text-transform: uppercase; color: #A69C8B; margin-bottom: 14px; }
.foot a { display: block; color: #EAE1D0; font-size: 14.5px; margin-bottom: 9px; }
.foot a:hover { color: #fff; }
.foot .blurb { color: #BDB4A3; font-size: 14.5px; max-width: 34ch; margin-top: 14px; }
.foot-legal { display: flex; flex-wrap: wrap; gap: 8px 22px; }
.foot-legal a { color: #EAE1D0; }
.foot-legal a:hover { color: #fff; }
.foot .logo img { height: 30px; filter: brightness(0) invert(1); opacity: 0.95; }
.foot-base { display: flex; justify-content: space-between; gap: 20px; flex-wrap: wrap; margin-top: 42px; padding-top: 22px; border-top: 1px solid rgba(255, 255, 255, 0.1); color: #A69C8B; font-size: 13.5px; }

/* --------------------------------------------- full-width section bands */
.sec-tint { background: var(--paper-2); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.sec-dark {
  color: #E6DCCB;
  background: radial-gradient(70% 55% at 50% 0%, #2D5442 0%, rgba(45, 84, 66, 0) 100%), var(--deep);
}
.sec-dark .kicker { color: var(--mint); }
.sec-dark .sec-head h2 { color: #fff; }
.sec-dark .sec-head p { color: #C9BFAE; }
.dark-feats { margin-top: 46px; gap: 30px 34px; }
.dark-feats .feat .ico { background: rgba(203, 179, 232, 0.16); color: var(--mint); }
.dark-feats .feat b { color: #fff; }
.dark-feats .feat p { color: #C3B9A8; }

/* hero: a faint dot grid fills the wide edges of big screens */
.hero::before {
  content: ""; position: absolute; inset: 0; z-index: 0; pointer-events: none;
  background-image: radial-gradient(rgba(31, 59, 46, 0.16) 1px, transparent 1.3px); background-size: 24px 24px;
  -webkit-mask-image: radial-gradient(75% 80% at 68% 45%, #000 10%, transparent 72%);
  mask-image: radial-gradient(75% 80% at 68% 45%, #000 10%, transparent 72%);
}
@keyframes ring { 0%, 52%, 100% { transform: rotate(0); } 4%, 12%, 20%, 28%, 36% { transform: rotate(-14deg); } 8%, 16%, 24%, 32%, 40% { transform: rotate(14deg); } }

/* industry photo tiles */
.tiles { display: grid; grid-template-columns: repeat(6, 1fr); gap: 14px; }
.tile { position: relative; display: block; aspect-ratio: 4 / 5; border-radius: 20px; overflow: hidden; color: #fff; isolation: isolate; background: var(--paper-2); }
.tile:hover { color: #fff; }
.tile img { width: 100%; height: 100%; object-fit: cover; transition: transform 0.7s var(--ease); }
.tile:hover img { transform: scale(1.06); }
.tile::after { content: ""; position: absolute; inset: 0; background: linear-gradient(180deg, rgba(16, 32, 24, 0) 38%, rgba(16, 32, 24, 0.85) 100%); }
.tile-cap { position: absolute; z-index: 1; left: 16px; right: 14px; bottom: 15px; }
.tile-cap b { display: block; font-size: 16px; line-height: 1.25; }
.tile-cap small { display: block; font-size: 13px; color: rgba(255, 255, 255, 0.8); margin-top: 3px; }

/* cards with a small product preview on top */
.card.has-prev { padding: 0; overflow: hidden; display: flex; flex-direction: column; }
.card.has-prev .card-body { padding: 22px 24px 26px; }
.prev {
  position: relative; height: 172px; padding: 18px; display: flex; flex-direction: column; justify-content: center; gap: 8px;
  background: linear-gradient(160deg, #EFE7F8 0%, #F5EFE4 100%); border-bottom: 1px solid var(--line); overflow: hidden;
}
.pv-b { font-size: 12.5px; line-height: 1.4; padding: 8px 11px; border-radius: 13px; max-width: 88%; }
.pv-b.them { background: #fff; border: 1px solid var(--line); border-bottom-left-radius: 4px; align-self: flex-start; }
.pv-b.me { background: var(--teal); color: #fff; border-bottom-right-radius: 4px; align-self: flex-end; }
.prev-chat { padding-bottom: 40px; }
.pv-win { position: absolute; top: 11px; left: 14px; display: flex; gap: 5px; }
.pv-win span { width: 7px; height: 7px; border-radius: 50%; background: rgba(27, 42, 34, 0.16); }
.pv-launch { position: absolute; right: 12px; bottom: 10px; width: 30px; height: 30px; border-radius: 50%; background: var(--teal); color: #fff; display: grid; place-items: center; box-shadow: 0 6px 14px rgba(31, 59, 46, 0.3); }
.pv-call { display: flex; gap: 10px; align-items: center; background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 10px 12px; }
.pv-ring { flex: none; width: 32px; height: 32px; border-radius: 50%; background: var(--teal); color: #F7F2E8; display: grid; place-items: center; animation: ping 1.8s infinite; }
.pv-call b { display: block; font-size: 13px; }
.pv-call small { font-size: 12px; color: var(--ink-3); }
.pv-wave { height: 18px; margin: 8px 2px 0; }
.pv-wave i:nth-child(2n) { animation-delay: -0.35s; }
.pv-wave i:nth-child(3n) { animation-delay: -0.7s; }
.pv-wave i:nth-child(5n) { animation-delay: -0.15s; }
.pv-fine { font-size: 12px; color: var(--ink-3); text-align: center; }
.pv-row {
  display: grid; grid-template-columns: 66px 1fr auto; gap: 8px; align-items: center; background: #fff;
  border: 1px solid var(--line); border-radius: 11px; padding: 7px 10px; font-size: 12.5px;
}
.pv-row span { color: var(--ink-3); font-variant-numeric: tabular-nums; }
.pv-row b { font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.pv-row i { font-style: normal; font-weight: 700; color: #3A6450; font-size: 12px; }
.pv-row.off { opacity: 0.6; }
.pv-row.off i { color: var(--ink-3); }

/* the dashboard, drawn in HTML */
.app-mock {
  position: relative; max-width: 1180px; margin: 0 auto; border-radius: 18px; overflow: hidden; background: #fff;
  color: var(--ink); text-align: left; border: 1px solid rgba(255, 255, 255, 0.14);
  box-shadow: 0 50px 120px rgba(0, 0, 0, 0.38), 0 0 0 8px rgba(255, 255, 255, 0.04);
}
.am-bar { height: 40px; display: flex; align-items: center; gap: 7px; padding: 0 16px; background: #EDE5D6; border-bottom: 1px solid var(--line); }
.am-bar i { width: 11px; height: 11px; border-radius: 50%; background: #f26d5b; }
.am-bar i:nth-child(2) { background: #f5bd4f; }
.am-bar i:nth-child(3) { background: #5fc35e; }
.am-bar span { margin-left: 14px; flex: 0 1 400px; height: 25px; border-radius: 7px; background: #fff; font-size: 12px; color: var(--ink-3); display: flex; align-items: center; padding: 0 12px; white-space: nowrap; overflow: hidden; }
.am-body { display: grid; grid-template-columns: 214px 1fr; }
.am-side { background: #F4EEE3; border-right: 1px solid var(--line); padding: 16px 12px; font-size: 13.5px; }
.am-brand { display: flex; align-items: center; gap: 9px; font-weight: 700; font-size: 13.5px; margin: 0 6px 16px; }
.am-brand span { width: 26px; height: 26px; border-radius: 8px; display: grid; place-items: center; color: #fff; font-size: 13px; background: linear-gradient(135deg, var(--teal), var(--teal-bright)); }
.am-grp { margin-bottom: 12px; }
.am-grp small { display: block; font-size: 12px; font-weight: 700; letter-spacing: 0.06em; text-transform: uppercase; color: var(--ink-3); margin: 0 8px 4px; }
.am-grp span { display: block; padding: 6px 8px; border-radius: 8px; color: var(--ink-2); }
.am-grp span.on { background: #fff; color: var(--teal-dark); font-weight: 600; box-shadow: 0 1px 3px rgba(27, 42, 34, 0.08); }
.am-main { padding: 18px; background: #FBF8F2; min-width: 0; }
.am-stats { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; }
.am-stat { background: #fff; border: 1px solid var(--line); border-radius: 12px; padding: 12px 14px; min-width: 0; }
.am-stat small { display: block; font-size: 12px; color: var(--ink-3); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.am-stat b { display: block; font-family: var(--serif); font-weight: 560; font-size: 24px; line-height: 1.2; margin: 3px 0 2px; }
.am-stat em { font-style: normal; font-size: 12px; font-weight: 600; color: #3A6450; }
.am-split { display: grid; grid-template-columns: 0.92fr 1.08fr; gap: 12px; margin-top: 12px; }
.am-list, .am-thread { background: #fff; border: 1px solid var(--line); border-radius: 12px; overflow: hidden; min-width: 0; }
.am-list-h { display: flex; justify-content: space-between; padding: 11px 14px; font-size: 13.5px; font-weight: 700; border-bottom: 1px solid var(--line); }
.am-list-h span { font-weight: 500; color: var(--ink-3); font-size: 12.5px; }
.am-row { display: grid; grid-template-columns: 30px 1fr auto; gap: 10px; align-items: center; padding: 11px 14px; border-bottom: 1px solid var(--line); }
.am-row:last-child { border-bottom: 0; }
.am-row.on { background: #F3EDFA; box-shadow: inset 3px 0 0 var(--teal); }
.am-ch { width: 30px; height: 30px; border-radius: 9px; display: grid; place-items: center; background: var(--paper-2); color: var(--teal); }
.am-row b { display: block; font-size: 13.5px; }
.am-row p { font-size: 12.5px; color: var(--ink-3); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.am-row div { min-width: 0; }
.am-row time { font-size: 12px; color: var(--ink-3); text-align: right; }
.am-row time em { display: block; font-style: normal; font-size: 12px; font-weight: 600; color: var(--teal-dark); background: #fff; border: 1px solid var(--line); border-radius: 999px; padding: 1px 8px; margin-top: 4px; white-space: nowrap; }
.am-thread-h { display: flex; justify-content: space-between; align-items: center; padding: 10px 14px; border-bottom: 1px solid var(--line); }
.am-thread-h b { display: block; font-size: 14px; }
.am-thread-h small { font-size: 12.5px; color: var(--ink-3); }
.am-pill { font-size: 12px; font-weight: 700; color: #2E5442; background: #E3ECE5; border-radius: 999px; padding: 3px 10px; }
.am-player { display: flex; align-items: center; gap: 10px; margin: 12px 14px 4px; padding: 8px 12px; border-radius: 11px; background: var(--paper-2); }
.am-play { flex: none; width: 28px; height: 28px; border-radius: 50%; background: var(--teal); color: #fff; display: grid; place-items: center; }
.am-player .wave { flex: 1; height: 16px; margin: 0; justify-content: flex-start; }
.am-player .wave i { animation-play-state: paused; }
.am-player .wave i:nth-child(odd) { height: 70%; } .am-player .wave i:nth-child(3n) { height: 40%; } .am-player .wave i:nth-child(4n) { height: 90%; }
.am-player small { font-size: 12px; color: var(--ink-3); }
.am-tx { padding: 8px 14px 0; display: grid; gap: 7px; font-size: 13.5px; line-height: 1.5; color: var(--ink-2); }
.am-tx b { margin-right: 7px; color: var(--ink); }
.am-tx .ag b { color: var(--teal-dark); }
.am-event { display: inline-flex; align-items: center; gap: 6px; margin: 12px 14px 0; font-size: 12.5px; font-weight: 600; color: #2E5442; background: #E3ECE5; border-radius: 8px; padding: 6px 10px; }
.am-compose { display: flex; gap: 8px; margin: 12px 14px 14px; }
.am-compose span { flex: 1; border: 1px solid var(--line); border-radius: 999px; padding: 8px 14px; font-size: 13px; color: var(--ink-3); }
.am-compose em { font-style: normal; background: var(--ink); color: #fff; border-radius: 999px; padding: 8px 15px; font-size: 13px; font-weight: 600; white-space: nowrap; }
.am-tag { position: absolute; top: 8px; right: 14px; font-size: 12px; font-weight: 700; color: var(--ink-3); background: #fff; border: 1px solid var(--line); border-radius: 999px; padding: 2px 10px; }

/* small visuals inside step / choice cards */
.sv {
  height: 156px; margin-bottom: 20px; padding: 14px; display: flex; flex-direction: column; justify-content: center; gap: 7px;
  background: var(--paper); border: 1px solid var(--line); border-radius: 14px; font-size: 13px; overflow: hidden;
}
.sv label { font-size: 12px; font-weight: 600; color: var(--ink-3); }
.sv-input { background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: 5px 10px; }
.sv-btn { align-self: flex-start; margin-top: 4px; background: var(--teal); color: #fff; border-radius: 999px; padding: 5px 13px; font-weight: 600; font-size: 12.5px; }
.sv-src > div, .sv-num { display: flex; align-items: center; gap: 8px; background: #fff; border: 1px solid var(--line); border-radius: 9px; padding: 7px 10px; white-space: nowrap; }
.sv-src span, .sv-num span { color: var(--teal); display: grid; }
.sv em { margin-left: auto; font-style: normal; font-size: 12px; font-weight: 700; border-radius: 999px; padding: 1px 9px; }
.sv em.ok { background: #E3ECE5; color: #2E5442; }
.sv em.no { background: #F1EAF9; color: #6B4E96; }
.sv-live code {
  display: block; font-family: ui-monospace, "Cascadia Code", Menlo, Consolas, monospace; font-size: 12px; line-height: 1.55;
  background: #1F3B2E; color: #DCCBF0; border-radius: 9px; padding: 9px 11px; word-break: break-all;
}
.sv-num { font-weight: 600; }
.step-t { display: flex; align-items: center; gap: 10px; margin-bottom: 7px; }
.step-t .step-num { margin: 0; width: 30px; height: 30px; font-size: 14px; flex: none; }
.step-t h3 { margin: 0; }
.sv-models, .sv-voice, .sv-lang { height: 104px; }
.sv-models, .sv-lang { flex-direction: row; flex-wrap: wrap; justify-content: center; align-content: center; gap: 8px; }
.sv-models span { background: #fff; border: 1px solid var(--line); border-radius: 999px; padding: 7px 15px; font-weight: 600; font-size: 13.5px; }
.sv-models span.on { border-color: var(--teal); color: var(--teal-dark); box-shadow: 0 0 0 3px var(--teal-soft); }
.sv-models span.on::before { content: ""; display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: var(--teal); margin-right: 7px; vertical-align: 1px; }
.sv-voice { flex-direction: row; align-items: center; gap: 12px; }
.sv-play { flex: none; width: 40px; height: 40px; border-radius: 50%; background: var(--teal); color: #fff; display: grid; place-items: center; box-shadow: 0 8px 18px rgba(31, 59, 46, 0.28); }
.sv-voice .wave { flex: 1; height: 22px; margin: 0; justify-content: flex-start; }
.sv-lang span { background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 6px 12px; font-weight: 600; font-size: 13.5px; }

/* photo with an example conversation laid over it */
.pm { position: relative; width: 100%; max-width: 580px; margin: 0 auto; }
.pm .mock { position: absolute; right: -28px; bottom: -34px; max-width: 340px; padding: 16px; box-shadow: var(--shadow-lg); }
.split.rev .pm .mock { right: auto; left: -28px; }
.pm .mock .msg { font-size: 13px; }
.pm .mock .mock-body { max-height: 210px; }
.pm .mock .label { display: none; }
/* chat beside the photo: the box is sized to the photo, which hugs the text side, and
   the card is pinned to the photo's outer edge so it always overlaps it by ~20% */
.split:has(.pm-chat) { grid-template-columns: 0.85fr 1.15fr; }
.split.rev:has(.pm-chat) { grid-template-columns: 1.15fr 0.85fr; }
.pm-chat { max-width: none; width: calc(100% - 190px); min-width: 250px; margin: 0; }
.split.rev .pm-chat { margin-left: auto; }
section[id] .split:has(.pm-chat) { padding-top: 64px; padding-bottom: 64px; }
.pm-chat .pm-photo { position: relative; z-index: 1; aspect-ratio: 1 / 1; cursor: pointer; transition: box-shadow 0.3s var(--ease); }
/* right-hand cards hang ~15% below the photo, left-hand cards rise ~15% above it */
.pm-chat .mock { z-index: 2; width: 302px; max-width: 302px; top: auto; bottom: 0; left: calc(100% - 88px); right: auto; transform: translateY(15%); padding: 14px; }
.split.rev .pm-chat .mock { left: auto; right: calc(100% - 88px); top: 0; bottom: auto; transform: translateY(-15%); }
/* clicking the photo brings it to the front; touching or scrolling the chat brings the chat back */
.pm-chat.photo-front .pm-photo { z-index: 3; cursor: default; box-shadow: var(--shadow-lg); }
.mock .msg.me, .convo .msg.me { background: rgba(58, 100, 80, 0.14); color: var(--teal-dark); }
.pm-chat .mock .msg { font-size: 12.5px; padding: 8px 12px; margin-top: 8px; }
.pm-chat .mock .mock-body { max-height: 330px; }
.pm-chat .mock-try { margin-top: 10px; padding: 4px 4px 4px 13px; }
.pm-chat .mock-try span { font-size: 12px; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.pm-chat .mock-try em { font-size: 11.5px; padding: 6px 11px; }
.pm-photo { border-radius: 24px; overflow: hidden; aspect-ratio: 4 / 3; box-shadow: var(--shadow); background: var(--paper-2); }
.pm-photo img { width: 100%; height: 100%; object-fit: cover; }
section[id] .split { padding-bottom: 30px; }
.demo-photo { aspect-ratio: 16 / 9; margin-bottom: 6px; }

/* closing call to action with a photo collage */
.cta-final {
  padding: 100px 0; color: #E6DCCB; overflow: hidden;
  background: radial-gradient(60% 90% at 0% 0%, #2D5442 0%, rgba(45, 84, 66, 0) 100%), var(--deep);
}
.cta-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 64px; align-items: center; }
.cta-final h2 { font-size: clamp(32px, 3.6vw, 52px); font-weight: 560; line-height: 1.08; letter-spacing: -0.02em; color: #fff; max-width: 15ch; }
.cta-final p { color: #C9BFAE; font-size: 18px; max-width: 46ch; margin-top: 16px; }
.cta-final .hero-cta { margin-top: 30px; }
.collage { display: grid; grid-template-columns: 1.25fr 1fr; grid-template-rows: 1fr 1fr; gap: 14px; height: 420px; }
.collage img { width: 100%; height: 100%; object-fit: cover; border-radius: 20px; }
.collage img:first-child { grid-row: span 2; object-position: center 30%; }
.cta-final + footer { border-top-color: rgba(255, 255, 255, 0.07); }

/* about */
.mosaic { display: grid; grid-template-columns: 2fr 1fr 1fr; gap: 14px; height: 400px; }
.mosaic img { width: 100%; height: 100%; object-fit: cover; border-radius: 22px; }
.prose p { color: var(--ink-2); font-size: 17px; margin-top: 14px; max-width: 60ch; }
.facts { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.fact { background: #fff; border: 1px solid var(--line); border-radius: 18px; padding: 24px; }
.fact b { display: block; font-family: var(--serif); font-weight: 560; font-size: 44px; line-height: 1; color: var(--teal); }
.fact span { display: block; color: var(--ink-2); font-size: 15px; margin-top: 10px; }

/* ------------------------------------------------------------------ blog */
.post-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 22px; margin-top: 22px; }
.post-card { display: flex; flex-direction: column; overflow: hidden; border-radius: 22px; background: #FFFDF9; border: 1px solid var(--line); color: var(--ink); transition: transform 0.3s var(--ease), box-shadow 0.3s; }
.post-card:hover { color: var(--ink); transform: translateY(-4px); box-shadow: var(--shadow); }
.pc-img { display: block; aspect-ratio: 16 / 10; overflow: hidden; background: var(--paper-2); }
.pc-img img { width: 100%; height: 100%; object-fit: cover; transition: transform 0.7s var(--ease); }
.post-card:hover .pc-img img { transform: scale(1.04); }
.pc-body { display: flex; flex-direction: column; gap: 8px; padding: 20px 22px 24px; flex: 1; }
.pc-meta { font-size: 11.5px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: var(--lilac-deep); }
.post-card b { font-family: var(--serif); font-weight: 560; font-size: 21px; line-height: 1.22; letter-spacing: -0.01em; }
.pc-desc { font-size: 14.5px; color: var(--ink-2); line-height: 1.55; }
.pc-more { margin-top: auto; padding-top: 6px; font-size: 14px; font-weight: 600; color: var(--teal); }
.post-card.big { flex-direction: row; }
.post-card.big .pc-img { flex: 1.1; aspect-ratio: auto; min-height: 340px; }
.post-card.big .pc-body { flex: 1; justify-content: center; padding: 40px; }
.post-card.big b { font-size: clamp(26px, 2.4vw, 34px); }
.post-card.big .pc-desc { font-size: 16px; }
.post-hero { max-width: 820px; padding-top: 56px; }
.post-back { display: inline-flex; gap: 8px; margin-bottom: 26px; font-size: 14px; font-weight: 600; color: var(--ink-2); }
.post-back:hover { color: var(--teal); }
.post-hero .kicker { display: block; }
.post-hero h1 { font-size: clamp(34px, 4vw, 52px); line-height: 1.08; margin-top: 14px; }
.post-by { margin-top: 18px; font-size: 14px; color: var(--ink-3); }
.post-cover { max-width: 1100px; margin: 34px auto 0; aspect-ratio: 21 / 9; border-radius: 26px; overflow: hidden; box-shadow: var(--shadow); }
.post-cover img { width: 100%; height: 100%; object-fit: cover; object-position: center 35%; }
.prose { max-width: 720px; margin: 0 auto; padding: 48px 0 90px; font-size: 17.5px; line-height: 1.75; color: var(--ink-2); }
.prose p { margin-top: 18px; }
.prose h2 { font-family: var(--serif); font-weight: 560; font-size: 28px; line-height: 1.2; letter-spacing: -0.01em; color: var(--ink); margin-top: 44px; }
.prose ul { margin: 16px 0 0; padding-left: 0; list-style: none; display: grid; gap: 10px; }
.prose li { position: relative; padding-left: 26px; }
.prose li::before { content: ""; position: absolute; left: 4px; top: 0.72em; width: 8px; height: 8px; border-radius: 50%; background: var(--lilac); }
.prose b { color: var(--ink); }
.prose a { color: var(--teal); text-decoration: underline; text-decoration-color: var(--lilac); text-underline-offset: 3px; }
@media (max-width: 960px) {
  .post-grid { grid-template-columns: 1fr 1fr; }
  .post-card.big { flex-direction: column; }
  .post-card.big .pc-img { min-height: 0; aspect-ratio: 16 / 9; }
  .post-card.big .pc-body { padding: 24px; }
}
@media (max-width: 600px) {
  .post-grid { grid-template-columns: 1fr; }
  .post-hero { padding-top: 36px; }
  .post-cover { aspect-ratio: 4 / 3; border-radius: 18px; margin-top: 24px; }
  .prose { font-size: 16.5px; padding: 32px 0 60px; }
  .prose h2 { font-size: 24px; margin-top: 34px; }
}
/* seven nav items: tighter on laptops, tightest just above the menu breakpoint */
@media (min-width: 961px) and (max-width: 1240px) { .nav-links { gap: 20px; } .nav-cta { gap: 16px; } }
@media (min-width: 961px) and (max-width: 1120px) {
  .nav-links { gap: 14px; }
  .nav-links a, .nav-cta .signin, .btn-line { font-size: 12px; letter-spacing: 0.1em; }
  .btn-line { padding: 9px 16px; }
}

/* demo page: "rather explore on your own?" band across both columns */
.explore-sec { padding-top: 20px; }
.explore {
  position: relative; overflow: hidden; max-width: 1000px; margin: 0 auto; padding: 48px 48px 44px; border-radius: 32px;
  text-align: center; background: linear-gradient(135deg, var(--lilac-soft), var(--paper-2)); border: 1px solid var(--line);
}
.explore-orb {
  position: absolute; top: -150px; right: -90px; width: 340px; height: 340px; border-radius: 50%; pointer-events: none;
  background: radial-gradient(circle, rgba(203, 179, 232, 0.6), transparent 70%); animation: drift 14s ease-in-out infinite;
}
.explore-orb.two { top: auto; right: auto; bottom: -170px; left: -110px; background: radial-gradient(circle, rgba(58, 100, 80, 0.16), transparent 70%); animation-duration: 18s; animation-direction: reverse; }
.explore-head, .explore-grid { position: relative; }
.explore-head h2 { font-size: clamp(28px, 3vw, 38px); line-height: 1.12; margin-top: 10px; }
.explore-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; margin-top: 30px; text-align: left; }
.explore-opt {
  display: flex; flex-direction: column; gap: 6px; padding: 22px 24px; border-radius: 22px; color: var(--ink);
  background: rgba(255, 253, 249, 0.88); border: 1px solid var(--line); box-shadow: var(--shadow);
  transition: transform 0.35s var(--ease), box-shadow 0.35s var(--ease), border-color 0.35s;
}
.explore-opt:hover { color: var(--ink); transform: translateY(-4px); box-shadow: var(--shadow-lg); border-color: var(--lilac); }
.explore-opt b { font-size: 17px; margin-top: 10px; }
.explore-opt p { color: var(--ink-2); font-size: 14.5px; }
.eo-go { margin-top: 8px; font-size: 14px; font-weight: 700; color: var(--teal); }
.eo-go .arr { display: inline-block; transition: transform 0.25s var(--ease); }
.explore-opt:hover .eo-go .arr { transform: translateX(4px); }
.eo-vis { height: 64px; display: flex; align-items: center; gap: 12px; padding: 0 16px; border-radius: 16px; background: var(--paper); border: 1px solid var(--line); }
.eo-mic { flex: none; width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center; background: var(--teal); color: var(--oat); animation: ping 2.2s infinite; }
.eo-voice .wave { flex: 1; height: 30px; margin: 0; justify-content: space-between; }
.eo-build { justify-content: space-between; }
.eo-build i {
  display: inline-flex; align-items: center; gap: 6px; font-style: normal; font-size: 12.5px; font-weight: 600; color: var(--teal);
  opacity: 0.25; animation: tick 4.5s infinite;
}
.eo-build i::before { content: "✓"; width: 18px; height: 18px; border-radius: 50%; display: grid; place-items: center; font-size: 10px; background: var(--teal); color: var(--oat); }
.eo-build i:nth-child(2) { animation-delay: 0.6s; }
.eo-build i:nth-child(3) { animation-delay: 1.2s; }
@keyframes tick { 0%, 6% { opacity: 0.25; transform: translateY(4px); } 16%, 80% { opacity: 1; transform: none; } 92%, 100% { opacity: 0.25; transform: none; } }

/* privacy policy and terms: a contents list beside the text */
.legal-date { margin-top: 14px; font-size: 13px; color: var(--ink-3); }
.legal-wrap { padding-bottom: 96px; }
.legal { display: grid; grid-template-columns: 230px minmax(0, 1fr); gap: 64px; align-items: start; max-width: 1060px; margin: 30px auto 0; }
.legal-toc { position: sticky; top: 96px; display: flex; flex-direction: column; max-height: calc(100vh - 120px); overflow-y: auto; font-size: 13.5px; }
.legal-toc b { margin-bottom: 10px; font-size: 11.5px; letter-spacing: 0.14em; text-transform: uppercase; color: var(--ink-3); }
.legal-toc a { padding: 6px 0 6px 14px; border-left: 2px solid var(--line); color: var(--ink-2); transition: color 0.2s, border-color 0.2s; }
.legal-toc a:hover { color: var(--teal); border-left-color: var(--lilac-deep); }
.legal-body { max-width: 720px; }
.legal-summary { margin-bottom: 40px; padding: 22px 26px; border-radius: 20px; background: var(--lilac-soft); border: 1px solid #E4D7F3; }
.legal-summary b { font-size: 12px; letter-spacing: 0.14em; text-transform: uppercase; color: var(--lilac-deep); }
.legal-summary ul { list-style: none; display: grid; gap: 8px; margin-top: 12px; }
.legal-summary li { position: relative; padding-left: 28px; font-size: 15px; color: var(--ink); }
.legal-summary li::before { content: "✓"; position: absolute; left: 0; top: 2px; width: 18px; height: 18px; border-radius: 50%; display: grid; place-items: center; font-size: 10px; font-weight: 800; background: var(--teal); color: var(--oat); }
.legal-sec { scroll-margin-top: 96px; padding-bottom: 28px; margin-bottom: 30px; border-bottom: 1px solid var(--line); }
.legal-sec:last-child { border-bottom: 0; }
.legal-sec h2 { margin-bottom: 12px; font-family: var(--serif); font-weight: 560; font-size: 25px; letter-spacing: -0.01em; }
.legal-sec p, .legal-sec li { color: var(--ink-2); font-size: 15.5px; line-height: 1.75; }
.legal-sec p + p, .legal-sec ul + p { margin-top: 12px; }
.legal-sec ul { display: grid; gap: 6px; margin: 10px 0; padding-left: 20px; }
.legal-sec b { color: var(--ink); font-weight: 600; }
.legal-sec a { color: var(--teal); text-decoration: underline; text-underline-offset: 3px; }

/* ----------------------------------------------------------- motion */
.reveal { opacity: 0; transform: translateY(18px); transition: opacity 0.7s var(--ease), transform 0.7s var(--ease); }
.reveal.in { opacity: 1; transform: none; }
@keyframes ping { 0% { box-shadow: 0 0 0 0 rgba(155, 123, 201, 0.5); } 70% { box-shadow: 0 0 0 9px rgba(155, 123, 201, 0); } 100% { box-shadow: 0 0 0 0 rgba(155, 123, 201, 0); } }
@keyframes drift { 0%, 100% { transform: translate(0, 0) scale(1); } 50% { transform: translate(-40px, 30px) scale(1.08); } }
@keyframes hop { 0%, 55%, 100% { transform: translateY(0); } 25% { transform: translateY(-6px); } 40% { transform: translateY(1px); } }
@keyframes float { 0%, 100% { transform: translateY(0); } 50% { transform: translateY(-9px); } }
@keyframes rise { to { opacity: 1; transform: none; } }
@keyframes blink { 0%, 80%, 100% { opacity: 0.25; } 40% { opacity: 1; } }
@keyframes wave { 0%, 100% { height: 18%; } 50% { height: 92%; } }
@keyframes grow { from { transform: scaleX(0); } to { transform: scaleX(1); } }
@keyframes fill { to { width: 100%; } }
@keyframes breathe { 0%, 100% { transform: scale(1); } 50% { transform: scale(1.05); } }
@keyframes talk { from { transform: scale(1); } to { transform: scale(1.06); } }
@keyframes ripple { 0% { opacity: 0.8; transform: scale(0.95); } 100% { opacity: 0; transform: scale(1.35); } }
@media (prefers-reduced-motion: reduce) {
  .tab-ind i, .call-ico svg, .call-ico::before, .call-ico::after { animation: none; }
  *, *::before, *::after { animation-duration: 0.001ms !important; animation-iteration-count: 1 !important; transition-duration: 0.001ms !important; }
  .reveal { opacity: 1; transform: none; }
  .line-in { opacity: 1; transform: none; }
}

/* ------------------------------------------------------------ mobile */
@media (max-width: 960px) {
  .nav-menu { display: none; }
  .burger { display: block; }
  .nav.open { background: var(--paper); }
  .nav.open .nav-menu {
    display: flex; flex-direction: column; align-items: stretch; gap: 10px; position: absolute;
    top: 70px; left: 0; right: 0; background: var(--paper); padding: 12px 20px 20px;
    border-bottom: 1px solid var(--line); box-shadow: var(--shadow);
  }
  .nav.open .nav-links { flex-direction: column; gap: 0; margin: 0; }
  .nav.open .nav-links a { padding: 14px 4px; font-size: 13.5px; border-bottom: 1px solid var(--line); }
  .nav.open .nav-links a::after { display: none; }
  .nav.open .nav-cta { justify-content: space-between; padding-top: 10px; }
  .nav.open .nav-cta .signin { font-size: 13.5px; }
  .explore { padding: 34px 20px 24px; border-radius: 26px; }
  .explore-grid { grid-template-columns: 1fr; }
  .legal { grid-template-columns: 1fr; gap: 0; margin-top: 10px; }
  .legal-toc { display: none; }
  .hero-grid, .grid-2, .grid-3, .grid-4, .split, .try-grid, .foot { grid-template-columns: 1fr; }
  .split.rev > :first-child { order: 0; }
  .hero-grid { grid-template-columns: minmax(0, 1fr); }
  .convo, .stage-notes { margin-left: auto; margin-right: auto; width: min(520px, 100%); }
  .tiles { grid-template-columns: repeat(3, 1fr); }
  .am-body { grid-template-columns: 1fr; }
  .am-side { display: none; }
  .cta-grid { grid-template-columns: 1fr; gap: 36px; }
  .cta-final { padding: 64px 0; }
  .collage { height: 280px; }
  .mosaic { grid-template-columns: 1fr 1fr; height: auto; }
  .mosaic img { height: 200px; }
  .mosaic img:first-child { grid-column: span 2; height: 280px; }
  .pm .mock, .split.rev .pm .mock { position: relative; right: auto; left: auto; bottom: auto; margin: -64px auto 0; max-width: 92%; }
  .split:has(.pm-chat), .split.rev:has(.pm-chat) { grid-template-columns: 1fr; }
  section[id] .split:has(.pm-chat) { padding-top: 0; padding-bottom: 0; }
  .pm-chat { width: auto; min-width: 0; margin: 0 auto; }
  .pm-chat .pm-photo { aspect-ratio: 4 / 3; cursor: default; }
  .pm-chat .mock, .split.rev .pm-chat .mock { top: auto; bottom: auto; left: auto; right: auto; transform: none; width: auto; max-width: min(92%, 380px); }
  section[id] .split { padding-bottom: 0; }
  .band { padding: 36px 24px; }
  .band .orb-deco { display: none; }
  section { padding: 56px 0; }
  .hero { padding: 44px 0 32px; }
  .panel { height: 560px; }
}

@media (max-width: 600px) {
  .wrap { padding: 0 20px; }
  .hero h1 { font-size: clamp(34px, 9.4vw, 44px); }
  .page-hero h1 { font-size: clamp(30px, 8.2vw, 40px); }
  .lede { font-size: 16.5px; line-height: 1.6; margin-top: 16px; }
  .fine { gap: 6px 14px; font-size: 13.5px; }
  .hero-cta { gap: 10px; margin-top: 24px; }
  .hero-cta .btn { flex: 1 1 auto; }
  .page-hero { padding-top: 44px; }
  .sec-head { margin-bottom: 28px; }
  .sec-head h2, h2.title { font-size: clamp(26px, 7vw, 32px); }
  .card { padding: 22px; }

  .panel-head small { display: none; }
  .band { border-radius: var(--r-lg); }
  .foot-base { flex-direction: column; gap: 6px; }
  .tiles { grid-template-columns: repeat(2, 1fr); gap: 10px; }
  .tile { border-radius: 16px; }
  .tile-cap { left: 12px; bottom: 12px; }
  .tile-cap b { font-size: 15px; }
  .tile-cap small { display: none; }
  .am-stats { grid-template-columns: 1fr 1fr; gap: 8px; }
  .am-split { grid-template-columns: 1fr; }
  .am-list { display: none; }
  .am-main { padding: 10px; }
  .am-bar span { display: none; }
  .collage { height: 220px; gap: 8px; }
  .collage img { border-radius: 14px; }
  .facts { gap: 10px; }
  .fact { padding: 18px; }
  .fact b { font-size: 36px; }
  .sv { height: auto; min-height: 120px; }
}
/* tablets: two cards a row instead of one long column */
@media (min-width: 601px) and (max-width: 960px) {
  .grid-4 { grid-template-columns: repeat(2, 1fr); }
  .foot { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 1180px) {
  .stage-photo { display: none; }
}
@media (max-width: 600px) {
  .screen { height: 280px; }
  .stage-notes li + li::before { display: none; }
}
@media (min-width: 961px) and (max-width: 1100px) {
  .tiles { grid-template-columns: repeat(3, 1fr); }
  .tile { aspect-ratio: 4 / 3; }
}

/* large monitors: use the space, with type to match */
@media (min-width: 1500px) {
  .wrap { max-width: 1380px; }
  body { font-size: 17px; }
  section { padding: 104px 0; }
  .hero { padding: 88px 0 72px; }
  .hero h1 { font-size: clamp(60px, 4.1vw, 78px); }
  .hero-grid { gap: 80px; }
  .convo, .stage-notes { width: 430px; }
  .screen { height: 286px; }
  .stage-photo { width: 280px; left: -10px; top: 60px; }
  .sec-head { max-width: 760px; }
  .sec-head h2, h2.title { font-size: clamp(40px, 2.6vw, 48px); }
  .card p, .feat p { font-size: 15.5px; }
  .card h3 { font-size: 19px; }
  .tile-cap b { font-size: 17px; }
}
@media (min-width: 1600px) {
  .lede { font-size: 19.5px; }
}
@media (min-width: 1760px) {
  .wrap { max-width: 1460px; }
}

/* ---- refinements: plain agent labels, full-width FAQ rows, quiet reading time ---- */
.agent-line { display: block; margin-top: 1px; font-size: 12px; font-weight: 500; color: var(--ink-3); }
.agent-line::before { content: none; }
.faq-q { display: grid; grid-template-columns: minmax(0, 1fr) auto; }
.faq-q .fq { text-wrap: pretty; }
.pc-meta, .post-meta { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.pc-time { font-size: 12px; font-weight: 500; letter-spacing: 0; text-transform: none; color: var(--ink-3); }
.post-meta { margin-top: 2px; }
/* links and bold in assistant replies (Try page) */
.panel .msg.them a, .voice-log a { color: var(--teal); font-weight: 600; text-decoration: underline; text-decoration-color: var(--lilac-deep); text-underline-offset: 2px; }
.panel .msg.them b { font-weight: 650; }
.voice-log span b { display: inline; font-size: inherit; font-weight: 650; letter-spacing: 0; text-transform: none; color: var(--ink); }
/* demo form: a compact dropdown and an optional notes box */
.field select.select-sm {
  justify-self: start; width: auto; min-width: 200px; padding: 8px 36px 8px 12px; font-size: 14px; border-radius: 10px;
  appearance: none; -webkit-appearance: none; cursor: pointer;
  background: var(--white) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16' fill='none' stroke='%2346554C' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M4 6l4 4 4-4'/%3E%3C/svg%3E") no-repeat right 12px center / 14px;
}
.field textarea { resize: vertical; min-height: 84px; line-height: 1.5; font-size: 14.5px; }
.field textarea::placeholder { font-size: 13.5px; }
.field .optional { font-weight: 400; color: var(--ink-3); }
/* hero card result strip ("Transferred to the team · transcript attached"): 2px smaller */
.cv-outcome { font-size: 10.5px; padding: 7px 10px; gap: 8px; }
.cv-outcome span { width: 18px; height: 18px; }
.cv-outcome span svg { width: 11px; height: 11px; }
/* suggestion (placeholder) text everywhere: 2px smaller than what people type */
input::placeholder, textarea::placeholder { font-size: calc(1em - 2px); }
/* Solutions: jump bar to each industry, and anchored sections clear the sticky nav */
.jump { display: flex; flex-wrap: wrap; align-items: center; justify-content: center; gap: 8px 10px; margin-top: 26px; }
.jump span { font-size: 11.5px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: var(--ink-3); margin-right: 4px; }
.jump a {
  font-size: 13px; font-weight: 600; color: var(--ink-2); padding: 6px 12px; border-radius: 999px;
  border: 1px solid var(--line); background: var(--white); transition: border-color 0.2s, color 0.2s;
}
.jump a:hover { color: var(--teal); border-color: var(--lilac-deep); }
section[id] { scroll-margin-top: 84px; }
.ind-grid .card h3 { font-size: 17px; }
/* Solutions: a varied photo strip under the intro (one wide, three small) */
.hero-strip { display: grid; grid-template-columns: 2fr 1fr 1fr 1fr; gap: 14px; height: 300px; margin-top: 34px; }
.hero-strip img { width: 100%; height: 100%; object-fit: cover; border-radius: 22px; }
.hero-strip img:nth-child(3) { transform: translateY(18px); }
/* Solutions: bento grid of more industries (big, wide, tall, and small tiles) */
.bento { display: grid; grid-template-columns: repeat(4, 1fr); grid-auto-rows: 230px; gap: 14px; }
.bt { position: relative; overflow: hidden; border-radius: 22px; background: var(--paper-2); color: #fff; isolation: isolate; }
.bt img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; z-index: -2; transition: transform 0.7s var(--ease); }
.bt::after { content: ""; position: absolute; inset: 0; z-index: -1; background: linear-gradient(180deg, rgba(14, 26, 20, 0) 30%, rgba(14, 26, 20, 0.82) 100%); }
.bt:hover img { transform: scale(1.04); }
.bt-cap { position: absolute; left: 0; right: 0; bottom: 0; padding: 18px 18px 16px; }
.bt h3 { font-size: 16.5px; line-height: 1.25; color: #fff; }
.bt p { font-size: 13px; line-height: 1.5; margin-top: 5px; color: rgba(255, 255, 255, 0.86); }
.b-big { grid-column: span 2; grid-row: span 2; }
.b-big .bt-cap { padding: 26px 26px 24px; }
.b-big h3 { font-size: 22px; }
.b-big p { font-size: 14.5px; max-width: 46ch; }
.b-wide { grid-column: span 2; }
.b-wide p { max-width: 52ch; }
.b-tall { grid-row: span 2; }
.bt-note, .bt-ask { padding: 22px; display: flex; flex-direction: column; justify-content: flex-end; gap: 4px; }
.bt-note::after, .bt-ask::after { display: none; }
.bt-note { background: var(--teal); }
.bt-note .ico { width: 40px; height: 40px; border-radius: 12px; display: grid; place-items: center; background: var(--lilac); color: var(--teal); margin-bottom: auto; }
.bt-ask { background: var(--lilac-soft); color: var(--ink); justify-content: center; }
.bt-ask h3 { color: var(--teal); font-size: 20px; }
.bt-ask p { color: var(--ink-2); font-size: 14px; max-width: 48ch; }
.bt-ask .btn { align-self: flex-start; margin-top: 12px; }
.faq-wrap .faq { max-width: 860px; margin: 0 auto; }
/* blog: one industry photo inside each article */
.post-fig { margin: 30px 0 34px; }
.post-fig img { width: 100%; aspect-ratio: 3 / 2; object-fit: cover; border-radius: 18px; }
.post-fig.wide img { aspect-ratio: 21 / 9; }
.post-fig figcaption { margin-top: 10px; font-size: 13.5px; color: var(--ink-3); line-height: 1.5; }
@media (max-width: 960px) {
  .hero-strip { grid-template-columns: 1fr 1fr 1fr; height: auto; }
  .hero-strip img { height: 170px; }
  .hero-strip img:first-child { grid-column: span 3; height: 240px; }
  .hero-strip img:nth-child(3) { transform: none; }
  .bento { grid-template-columns: repeat(2, 1fr); grid-auto-rows: 210px; grid-auto-flow: dense; }
}
@media (max-width: 560px) {
  .hero-strip { gap: 8px; }
  .hero-strip img { height: 110px; border-radius: 14px; }
  .hero-strip img:first-child { height: 200px; }
  .bento { grid-template-columns: 1fr; grid-auto-rows: auto; }
  .bt { min-height: 240px; border-radius: 18px; }
  .b-big, .b-wide, .b-tall { grid-column: auto; grid-row: auto; }
  .b-big { min-height: 300px; }
  .b-big h3 { font-size: 19px; }
  .bt-note, .bt-ask { min-height: 0; }
  .post-fig.wide img { aspect-ratio: 16 / 9; }
}
.bt::after { background: linear-gradient(180deg, rgba(14, 26, 20, 0) 25%, rgba(14, 26, 20, 0.55) 55%, rgba(14, 26, 20, 0.9) 100%); }
.bt-cap h3, .bt-cap p { text-shadow: 0 1px 8px rgba(0, 0, 0, 0.35); }
.bt img[src*="/vet-"] { object-position: 78% 50%; }
.bt img[src*="/cleaning-"] { object-position: 45% 50%; }
/* chats read like the customer's own screen: they ask on the right, the agent answers on the left */
.typing { align-self: flex-start; border-bottom-left-radius: 5px; }
.msg.them.line-in { transform-origin: bottom left; }

/* Try page: what happens to what visitors say (privacy, kept short). */
.try-notice { margin: 0; padding: 8px 16px 12px; color: var(--ink-3); font-size: 12px; line-height: 1.45; }
.try-notice a { color: inherit; text-decoration: underline; text-underline-offset: 2px; }
.voice-body .try-notice { padding: 10px 0 0; max-width: 46ch; }